/ PRIVACY 

/ YOUR PRIVACY IS OUR CONCERN

Collection, processing and use of personal data

We receive, collect and store any information you enter on our website or otherwise provide to us. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; registration; email address; password; computer and connection information; and purchase history. We use software tools to measure and collect session information, including page response time, the length of time visitors spend on certain pages, page interaction information, and methods used to access the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

 

We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services and our own marketing purposes. Your personal data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. Within the framework of order processing, for example, the service providers used by us receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfil their tasks. Any other use of the information is not permitted.

For your order we need your correct name, address and payment data. We need your e-mail address so that we can confirm receipt of your order and communicate with you. We also use it for your identification (customer login). You will also receive your order and shipping confirmation via your e-mail address.

 

When you make a transaction on our website, we collect the personal information you provide to us, such as your name, address and email address. Your personal information will be used for the following reasons.

 

To provide and perform our services;

To provide ongoing customer service and technical support to our users;

To contact our visitors and users with general or personalized notices and promotional messages related to the Service;

To compile aggregate statistical data and other aggregate and/or derived non-personal information that we or our business partners may use to provide and improve our services;

To comply with applicable laws and regulations.

 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your information may be stored through Wix.com's data stores, databases, and general Wix.com applications. All your data is stored on secure servers behind a firewall. 

Communication 

We may contact you for the processing of our business processes. For these purposes, we may contact you by e-mail, telephone, SMS or post. If you no longer wish to be contacted or informed by us, please send an email to hello@xamal.org

 

Cookies

This website uses so-called "cookies". These are small text files that are stored locally on the visitor's computer and thus enable recognition when the visitor visits our website again. These are used to analyse visitor behaviour and are evaluated to improve and tailor our services to meet needs. Most of the cookies used are deleted from your hard drive after the end of the browser session. Other cookies remain on your computer and enable us to recognize you on your next visit. You can prevent cookies from being saved under "Settings" in the browser.

 

 

Payment Security

All direct payment gateways offered by Wix.com and used by our company comply with the PCI-DSS standards administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service provider.

 

 

Google Analytics and other third parties

This website uses Google Analytics, a web analytics service provided by Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

 

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

Please note that third-party services, such as Google Analytics or other applications that have been added as apps to this website may place additional cookies or use other tracking technologies and have their own policies regarding the collection and storage of information. You can check the cookies used in your browser at any time.

 

 

Insight & Deletion

If you do not want us to process, review, correct, modify or delete your information, please contact us at hello@xamal.org 

 

Your personal data will be deleted if this does not conflict with legal storage obligations and if you have asserted a claim for deletion if the data is no longer required to fulfil the purpose for which it was stored. 

 

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